Siebel Systems
Acquired by Oracle ($6B).
Founded to help large corporates establish and maintain stronger customer relationships, Siebel Systems became the global leader in enterprise software for sales force automation, call center automation, and service automation. Siebel led the CRM category with greater revenues than incumbents SAP, Oracle and Peoplesoft combined.
Fortune magazine - fastest, third fastest, and second fastest-growing company in the United States in 1999, 2000 and 2001.
Fasting Growing Technology Company, Deloitte & Touche, 1999;
The World's Most Influential Software Company – BusinessWeek, 2000
The Entrepreneurial Company of the Year, Harvard Business School, 2003
One of the 50 best companies to work for in Silicon Valley by San Jose magazine in 2004
Role
Product leadership in multiple lines of business including: Siebel Insurance eBusiness (CRM application software), Siebel Employee Relationship Management (ERM application software), Siebel Customer Data Integration suite (middleware).
Selected for high profile leadership development role through company-wide stack-ranking of approximately 200 hires in pre-Director product management or alliances roles. Worked directly with CEO/Founder, Thomas M. Siebel for 18 months.
Results
Secured massive customer adoption and success
Generated multi-million dollars in annual license revenue
Established market leadership in new products and business lines:
Grew Siebel ERM to become the fastest growing product line reaching 300 customers and delivering $90M license revenue in 2002/03
“Siebel ERM is recognized as the industry’s broadest and deepest suite of packaged ERM applications” - media
Grew Customer Data Integration license revenue to over $30M license revenue in 2004 and global customer success
“Our deployment of the [Siebel UAN] architecture has been so successful that we are now able to obtain a single view of the taxpayer in 30 seconds -- a significant improvement from our previous three-week-long information gathering process," said Ken Jarvis, CIO, South African Revenue Service . - media